FACTORS MILITATING AGAINST THE TRAINING OF SECRETARIAL STUDENT IN POLYTECHNICS (A CASE STUDY OF IMT ENUGU)
ABSTRACT
This area of the research is to acquaint the reader on the factors militating against the training of secretarial students. These factors underlies the rationale for the study. It is the researcher connector that neglect of these factors posses that neglect of these secretaries are the wheel on which the execute activities remove this is as a result of what they play in an organization. However, the researcher intends to X ray these factors preventing the training of secretarial student and to correct the views of the public about my reason for the neglect of secretarial profession. Furthermore, a rundown of what the research have in the study are: Chapter one. This is where the background of the study, statement of problem, purpose of study, research questions and significance of the study was elaborated. Chapter two-This has to do with literature review where authors gave their view of the secretary. The following are there in meaning of a secretary, qualities types of a secretary and summary of related literature review. Chapter three- It has to do with methodology applied by the researcher which include Design, Area of study, population, sample instrument, validity and method of data analysis. Chapter four- it has to do with data presentation and results. How data collected was analyzed. Chapter five- this chapter connotes, Discussion of results, conclusion, implication recommendation, suggestion for further study and lastly limitation of the study.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Secretarial Administration is universally acknowledged as an indispensable functional area in the conduct of business in government commerce industry and even in other private and public institution. In spite of technological enhancement in whole range of computer technologies a human resources is still an indispensable element a providing satisfactory services. Administration comprises every thing the manager does but which no manger can do effectively and efficiently without a trained secretary. It is a specialized area of business administration that can not be over looked no matter the stage of scientific or technological development in the society.
Years back, the concept of secretarial administration was misinterpreted this ill defined that the executives could not get the best out of their secretaries the secretaries were treated as fear, makers and not takers what was for the called secretaries then was to take down shorthand and transcribe on the noisy typewriter. Furthermore, the real secretary is, in fact a manager> the management function of getting things done by other people, meet predetermined objective certainly for major part of high level secretarial work. The place of secretarial graduates any organization is so vital that no organization can perform effectively without them. As the life wire of any organization. It is there fore not supervision that they are usually considered first for employment for the smooth running of any organization.
Oliverior (1977) quoted secretaries association of the united states of American as having defined a secretary as an assistant to an executive, who posses mastery of office skills and ability to assume responsibilities without direct supervision display time, judgement and takes decision within the scope of her assigned authority. Infact she is the wheel on which the executives activities revolve and she is referred to as the executive alter ego.
More so, trained secretaries are pivot column) on which every person does his/she work. This project includes secretaries of all categories of graduate the project secretary is expected to ease the burden of his her boss whose work and responsibilities make heavy demand on him. A perfect secretary may be said to be born and not made. A qualified secretary is he /she who effectively performs his her role and is always regarded by the boss as a partner and not a maid/servant.
Nevertheless, the effect of the training of secretaries increases productivity , peace and unity in an organization. The training of seretarial graduate is very much important for smooth running of an organization and it veigten the morals of the secretaries. There fore, secretarial graduates in the institute of management and technology rated equally with other professional courses be cause they are the hubs around which the work of the organization revolves. No manger can function effectively and excellent to day without a trained secretary one may imagine how depressed and disturbed a boss could be the day his secretary is absent in the office. Thus no secretary no office”.
1.2 STATEMET OF THE PROBLEM
Where as the position of a secretary is an indispensable one in any organization, the performance of most tramed secretaries has not much to be desired. Most time, the many or discourse that her secretary can not type a simple letter or memo the office without some grammatical errors or wrong sentences/spellings, more so, it has been observed that the conduct of most secretaries is such that they hardly make use of their own initiative adequately without wanting for directives from the boss. Furthermore most serving secretaries are still computer illiterates there by rendering their training important in the technological enhancement being expercened now in most organization.